This Privacy Policy covers information we collect about you when you use our products or services or otherwise interact with us (for example, by visiting our premises or events or communicating with us), unless a different policy is displayed.
This policy also explains your choices about how we use information about you, including how you can object to certain uses of information about you and how you can access and update certain information about you.
What information we collect about you
We collect information about you when you provide it to us, when you use our Services and when other sources provide it to us, as described below.
Information you provide to us
We collect information about you when you enter it into the Services or otherwise provide it directly to us.
Account and Profile Information: We collect information about you when you register for an account, create or modify your profile, set preferences, register or make purchases through the Services. For example, you provide your contact information and, in some cases, payment information when you register to use the Services. You also have the option to add a display name, profile picture, title and other details to your profile information that will appear on our Services. We keep track of your preferences when you select settings in the Services.
Information you provide through our support channels: The Services also include our customer support where you can provide information regarding a problem you encounter while using the Service. Whether you designate yourself as a technical contact, open a support ticket, contact one of our representatives directly, or otherwise interact with our support team, you will be asked to provide contact information, a brief description of the issue you are experiencing, and any other documentation, screenshots, or information that may assist in resolving the issue.
Payment Information: We collect billing and payment information when you register for certain paid Services. For example, during registration, we ask you to designate a billing representative by providing name and contact information. You may also provide payment information, such as payment card information, which we collect through secure payment processing services.
Cookies and other tracking technologies: the Company and our third-party partners, such as advertising and analytics partners, use cookies and other tracking technologies (such as web beacons, device identifiers and pixels) to provide functionality and recognize you across the Services and devices. For more information, please see our Cookies and Tracking Notice, which contains information about how to manage or disable these cookies and tracking technologies.
Information we receive from other sources
We receive information about you from other users of the Service, from third-party services, from our related companies, social media platforms, public databases, and from our business and trading partners. We may combine this information with information we collect in other ways described above. This helps us update and improve our records, identify new customers, create more personalized advertising and offer services that may be of interest to you.
How long we keep the information
The length of time we keep the information we collect about you depends on the type of information, as described below. After this time, we will either delete your information, de-identify it or, if this is not possible (for example, because the information has been stored in backup archives), we will securely store your information and isolate it from any further use until deletion is possible.
Contact us
Your information is controlled by MasterScript. If you have any questions or concerns about how your information is being handled, please direct your request to MasterScript, who we have designated as the point of contact for such requests.